Effective Date: March 24, 2025
Welcome to Eratiana Design & Furniture (“Company”, “we”, “us”, or “our”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (https://eratianafurniture.ae) or contact us via info@eratianafurniture.ae
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details when you make a purchase or contact us.
- Technical Information: IP address, browser type, device information, and browsing activity on our website.
- Cookies & Tracking Technologies: We use cookies to enhance user experience, analyze website performance, and personalize content.
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Provide customer support
- Improve website functionality and user experience
- Send promotional emails (only if you have opted in)
- Prevent fraud and enhance security
3. Data Protection & Security
We take reasonable security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent personal information to third parties. However, we may share data with:
- Service providers (payment processors, delivery partners, IT service providers)
- Legal authorities, if required by law
5. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Opt-out of marketing communications
- Disable cookies via your browser settings
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
7. Contact Us
If you have any questions, please contact us at info@eratianafurniture.ae.