Effective Date: March 24, 2025
Welcome to Eratiana Design & Furniture (“Company”, “we”, “us”, or “our”). By accessing or using our website (https://eratianafurniture.ae), you agree to comply with these Terms & Conditions.
1. General Terms
By using this website, you confirm that you are at least 18 years old or have parental permission.
We reserve the right to modify or discontinue services without prior notice.
2. Orders & Payments
All prices are listed in AED and are subject to change without notice.
We reserve the right to refuse or cancel any order due to pricing errors or suspected fraudulent activity.
Payments must be made in full before processing and shipping an order.
3. Shipping & Delivery
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by third-party shipping providers.
Customers must provide accurate shipping information; we are not liable for incorrect addresses.
4. Returns & Refunds
Custom-made products are non-refundable.
For eligible returns, requests must be made within 7 days of delivery.
Refunds are processed within 14 business days after approval.
5. Intellectual Property
All content on this website, including images, text, and designs, is the property of Eratiana Design & Furniture and may not be copied or used without written permission.
6. Limitation of Liability
We are not responsible for any indirect or consequential damages arising from the use of our products or website.
We do not guarantee uninterrupted access to our website.
7. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates.
8. Changes to These Terms
We may update these Terms & Conditions at any time. Continued use of the website implies acceptance of the revised terms.
9. Contact Us
For inquiries, please contact us at info@eratianafurniture.ae.